Terms of service

These website terms set out the rules and responsibilities that apply when people visit, browse, register with, shop through, or otherwise use the site and its related features. By accessing or continuing to use the site, visitors confirm that they understand and accept the conditions described in this agreement. Anyone who disagrees with these requirements should stop using the website and its associated services. Users must also meet any legal age, capacity, or authorization requirements needed to enter into a binding agreement under the laws that apply to them.

Rothy’s Inc. runs this website as an online destination where customers can discover merchandise, review product details, keep personal accounts, submit purchases, and use available digital services. The company reserves the ability to revise, replace, introduce, or remove website features as operational priorities, technological developments, or customer needs evolve. Information about merchandise, such as descriptions, images, measurements, colors, prices, technical details, and stock status, is meant to assist customers but may not always stay unchanged. Actual products may differ slightly from online representations because of lighting conditions, screen settings, production variations, or changes in available inventory.

Materials published on the website may be protected by copyright, trademark, and other intellectual property laws. Protected materials can include written content, photographs, artwork, illustrations, graphics, logos, brand identifiers, product concepts, page designs, software, and other digital resources. Rights to these materials may belong to Rothy’s Inc. or to third parties who have authorized their use. Visitors receive permission to access the website for personal and non-commercial activities only, subject to these terms. Without prior written consent from the appropriate rights holder, users may not duplicate, alter, reproduce, distribute, publish, sell, license, or commercially benefit from protected materials, except where applicable law expressly permits such use.

Individuals who register for an account must submit information that is accurate, complete, and updated when necessary. Customers are responsible for safeguarding passwords and other account credentials and should take reasonable precautions to prevent unauthorized access. If suspicious activity, compromised credentials, or unfamiliar account activity is discovered, the account holder should contact the company promptly. Rothy’s Inc. may limit access, suspend account privileges, or close an account if it identifies false information, misuse, security risks, prohibited conduct, or other violations of these conditions.

Additional features may be offered from time to time, including gift cards, referral arrangements, rewards initiatives, promotional offers, customer engagement tools, and other optional programs. Separate requirements may apply to specific features or participation opportunities. Program availability, eligibility rules, reward values, benefits, and operating procedures may be revised, suspended, or withdrawn when appropriate. Customers who choose to receive promotional emails or similar marketing messages can generally discontinue these communications by using the unsubscribe link or another opt-out method provided in the message.

The website may allow customers to share product reviews, written comments, photographs, recommendations, ideas, suggestions, and other contributions. Anyone submitting material must have the necessary rights and permissions to provide it and must ensure that the submission does not unlawfully infringe another party’s rights or breach applicable regulations. By contributing content, users may authorize the company to reproduce, display, distribute, or otherwise use the material for legitimate business, customer service, informational, operational, or promotional purposes, subject to applicable law and any relevant additional terms. Contributors remain responsible for the material they provide, including its accuracy, legality, and appropriateness.

All website activities must comply with applicable laws and these terms. Users may not disrupt normal site operations, bypass security controls, attempt to enter restricted systems, introduce malicious code, impersonate other people, engage in fraudulent practices, intimidate or harass others, or interfere with another visitor’s use of the services. Collecting website information through automated scraping, bots, or comparable methods is prohibited unless the company has expressly permitted the activity. Any conduct that threatens the confidentiality, security, reliability, availability, or proper performance of the website may lead to restricted access, account suspension, or termination.

Customers placing orders must provide correct payment details, billing information, delivery addresses, and contact information. Submitting a purchase request indicates an intention to buy the selected products and authorizes the processing of applicable charges, including merchandise prices, taxes, shipping fees, and any other costs disclosed during checkout. An order confirmation or submission does not necessarily mean that the company has accepted the transaction in full. The company may examine orders and may decline, cancel, modify, or limit a transaction when it encounters suspected unauthorized activity, unavailable inventory, incorrect pricing, technical errors, purchasing restrictions, or conduct inconsistent with its policies. Any applicable adjustments or refunds will be handled according to the circumstances and relevant requirements.

Product returns, exchanges, and refunds are subject to the policies governing the specific purchase. Whether a request qualifies may depend on the condition of the merchandise, the date the request is made, the purchase channel, and other eligibility criteria. Customers should consult the applicable policy before initiating a return or exchange to understand the required steps, relevant deadlines, and any limitations. Nothing in these terms removes rights or protections that consumers are entitled to under mandatory applicable law.

The website and its associated features are provided subject to applicable legal requirements. Although reasonable measures may be taken to maintain functionality and provide useful, accurate information, uninterrupted operation cannot be guaranteed. Temporary outages, maintenance activities, network disruptions, software defects, third-party service failures, and circumstances outside the company’s reasonable control may affect access. The company does not guarantee that every page, listing, feature, or piece of information will always be available, error-free, entirely accurate, or completely secure. Users should exercise appropriate judgment when relying on website information or choosing to access its services.

To the extent permitted by applicable law, Rothy’s Inc. may exclude or limit responsibility for certain losses associated with website access, merchandise, digital services, or related content. Such limitations may cover indirect, incidental, special, exemplary, or consequential damages, including losses involving revenue, profits, data, commercial opportunities, or other comparable interests. Where legal requirements prohibit a particular exclusion or restriction, that provision will apply only to the extent legally permitted. Nothing in this agreement is intended to remove liability or consumer rights that cannot lawfully be waived or limited.

Certain disagreements arising from website use, purchases, or these terms may be subject to arbitration where the applicable agreement and law provide for that process. Depending on the governing provisions, qualifying claims may need to be brought individually rather than through a class action, collective proceeding, or representative claim. If an arbitration opt-out opportunity is provided, the applicable agreement may specify a deadline and procedure for exercising that choice. Matters that are legally eligible for resolution through a small claims court, or that are otherwise excluded from arbitration under applicable requirements, may be handled through the appropriate process. Users should review the specific dispute resolution provisions applicable to their transactions for complete details.

California law generally governs these terms, except where mandatory legal protections require a different result. When a dispute is permitted to proceed through litigation, courts located in San Francisco County may serve as the designated forum for matters within their jurisdiction. Customers who access the website from outside the United States must also consider the laws and consumer protections applicable in their own jurisdiction. Where local regulations provide rights that cannot be waived by contract, those rights remain unaffected.

Rothy’s Inc. may revise this agreement to reflect changes in its business activities, online services, product offerings, technology, or legal obligations. Unless a different commencement date is stated, updated provisions generally become effective when published on the website. Continued use after revised terms are posted may be treated as acceptance where permitted by law. If a court or other authorized body determines that a particular provision is invalid or unenforceable, the remaining provisions will continue to operate as far as legally possible. Any invalid provision will be interpreted or limited where appropriate to preserve its lawful intent.

These terms describe the general framework for interacting with the website, including account security, purchasing procedures, intellectual property protections, acceptable conduct, customer contributions, optional programs, return policies, service availability, liability restrictions, dispute resolution, and future revisions. Customers and visitors are encouraged to review the applicable provisions before using the services or completing a purchase. Responsible use helps support a dependable online experience while clarifying the obligations, permissions, and limitations that apply to everyone who interacts with the website.